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Contact us
Service Delivery Partner
VFS Global http://www.vfs-au-in.com/Contact.aspx
Client Counter Hours: Monday to Friday 0800 – 1600
DIAC Visa Office
Client counter hours: by appointment only
For an appointment
• email appointments.newdelhi@dfat.gov.au; or
• telephone +011 4122 1000
(0900 - 1200 and 1400 – 1700; Monday to Friday).
For queries related to Student visas
• Paper visa applications at New Delhi: India.students@dfat.gov.au
• E-visa applications: estudents.adelaide@immi.gov.au
• Queries about obtaining Evisa access RASU-NDLI@dfat.gov.au
• Queries about evisa password resets and new log in ID: evisa.access.mailbox@immi.gov.au
For queries related to Refugee and Humanitarian visa, email: India.RefHumVisas@dfat.gov.au
For queries related to all other visas, email: immigration.india@dfat.gov.au
For queries related to Citizenship, e-mail: citizenship.newdelhi@dfat.gov.au
If you have information regarding suspected immigration fraud, please contact the Visa Office in New Delhi or email to us at:
Compliance-NDLI@dfat.gov.au
The Department of Immigration and Citizenship is bound by the Privacy Act 1988 not to disclose any information related to applications to any person other than the applicant, authorised persons or authorised agents. If you are not one of the above mentioned people, we are prohibited from releasing specific information about the application to you. If you wish to be an authorised person, please complete form956.